On the Microsoft patterns & practices team, we use Vision / Scope as a key milestone. It’s where we frame the problem, identify the business opportunity, and paint a vision of the solution. It’s a forcing function to get clarity on the customer, their scenarios, and our scope for the project. We generally use a “fix time, flex scope” pattern, so this means having a candidate backlog that we prioritize with customers.
At patterns & practices, we use Vision Scope milestones to sell management on how we'll change the world. Knowing the vision and scope for a project is actually pretty key. The vision will motivate you and your team in the darkest of times. It gets you back on your horse when you get knocked off. The scope is important because it's where you'll usually have to manage the most expectations of what you will and won't do.
This is a simple frame for testing your vision, your pitch for a project, or your proposed solution. One of my mentors uses it all the time to test the thinking and to make sure the team stays on track. I've adopted because it's a great way to stay focused on the basics. Don't let the basics get in the way of great results.
Customer Connected Engineering (CCE) is a practices we use across our patterns & practices teams for engaging customers throughout the life cycle. We involved customers during the planning, development, and release of our deliverables. This is a draft slide set that shares how we do Customer Connected Engineering inside patterns & practices, including our key practices and guiding principles.
Photo by woodleywonderworks What does it take to be an effective Program Manager at Microsoft? I'm responding to some requests for my take...