patterns & practices

patterns & practices

Personas at patterns & practices

I think of a persona as a specific (yet generalized) instance of a role to "personify" and represent what users that play that role, might be like. While we originally argued over the details of the personas, a great by-product was that we focused on the distinctions across our various customer sets. This helped reduce ambiguity during product design. It also helped us make calls on where to put our resources and effort.

Customer Connected Engineering at patterns & practices

This post is a write up of how we do Customer-Connected Engineering on the Microsoft patterns & practices team. Our Customer-Connected Engineering process has been a key part of our success and impact in the software industry. While this write up is about how patterns & practices implements Customer Connected Engineering, you might find that you can tailor and adapt some of the principles for your scenario or context.

patterns & practices Solution Engineering

This is one of my favorite figures that shows how we do solution engineering in patterns & practices at Microsoft:   Architectural Scenarios It all starts with...

Vision Scope Examples

On the Microsoft patterns & practices team, we use Vision / Scope as a key milestone. It’s where we frame the problem, identify the business opportunity, and paint a vision of the solution. It’s a forcing function to get clarity on the customer, their scenarios, and our scope for the project. We generally use a “fix time, flex scope” pattern, so this means having a candidate backlog that we prioritize with customers.
Collaboration Workspace

Microsoft patterns & practices Agile Workspace Tour

This post is a walk through the halls of our Microsoft patterns & practices team workspace. Ward Cunningham among others was a big influence...